All Collections
Frequently Asked Questions
How do I contact customer support?
How do I contact customer support?
Erica Rosas avatar
Written by Erica Rosas
Updated over a week ago

We highly recommend browsing the articles in our help center to learn how to navigate Indy like a pro. If you'd like to speak with someone on our support team, you can reach us using one of the options below.


For our Pro community members, use the chat widget in the bottom right of the Indy app. We are available for live chat during regular business hours (Monday to Friday 8 am to 5 pm PST, excluding US holidays). If you send us a message outside of regular business hours, we'll respond promptly when our team is back online.

Don't see the chat widget? Ad blockers have been known to disable the Javascript needed to run this. If you are using an ad blocker, we recommend disabling it when using Indy. Alternatively, you can get in contact with our support team by sending an email (more information below).


For our free community members, use the 'Contact support' option found in the dropdown of your profile avatar to send us an email. We'll respond to your inquiry within 24-48 hours.

Did this answer your question?