Late fees are automatically applied to your invoices that are not paid by the due date (when enabled). However, you may want to remove these late fees depending on the cause of the payment delay or if your client has a history of making payments on time.
Removing the late fee from an invoice
There are 2 things to consider when removing a late fee:
Do I want to keep the late fee but give my client more time to pay the invoice?
Do I want to completely remove the late fee from the invoice?
Depending on your preference, you may find one option more appealing than the other so it's important to determine which is best for you and your business.
Extending the due date
To give your client more time to pay and push out the date the late fee is automatically applied to your invoice, you'll need to extend your invoice due date. To do so, click the 3-dot menu next to the invoice and select 'Edit'.
Next, click the date next to due and select your new preferred payment date.
Last, click the 'Save & update' button to save your edits. You won't need to do anything else on your end — the update will automatically be reflected in your client's invoice.
Note: if you'd like to resend the invoice to your client via email, click 3-dot menu in the top right corner and then select 'Resend'.
Completely removing the late fee
To completely remove the late fee from an invoice, click the 3-dot menu next to the invoice and select 'Edit'.
Scroll to the bottom of the invoice and select 'Remove'.
Similar to above, click the 'Save & update' button to save your edits and automatically update your client's invoice.