Having trouble syncing your Google mail account with Indy? Don't worry—we've got your back! Here are a few friendly recommendations to troubleshoot any issues you might be facing.

If nothing happens after clicking the 'Link your Google workspace' button, check your browser settings and make sure pop-ups are enabled for Indy.

Pop-ups are key here as you'll be redirected to the Google authentication page on a new tab. Having pop-ups enabled ensures a smooth connection with your Google account.

If the Google mail sync wasn't successful after closing the Google authentication page, you might not have granted Indy the necessary permissions to send emails on your behalf.

When prompted, simply check the box next to the necessary permissions to give Indy access.

If the sync seems successful but you encounter errors when sending documents, it's possible you haven't connected a Google mail service-enabled account.

Pick an account hosted by Google as the authorization page doesn't filter out non-Gmail accounts for mail sync.

Still facing issues despite following these steps? No problem – reach out to our support team for further assistance. We're always thrilled to help you achieve seamless synchronization! 😊